Dispatch

Question: When my client launches a Dispatch package they receive a 403 error message stating "This website requires you to log in." What does this mean? Answer: This error is tied to a permissions issue in...

We like options — we have 5 different types of Coca-Cola in our fridge alone. We've taken our love of options and given you two more in SCORM Cloud: BLTI conformance and PENS publishing.      1. BLTI (Basic ...

In order to utilize SCORM Cloud BLTI Dispatch in Canvas, you'll use the Manual App option which we'll go over below: In Canvas, click Settings > Apps > Click "+APP" Enter a title for the app. Enter the Key ...

Good news! With Dispatch you have complete control over who is accessing your course.  And because we’re big fans of giving you options, you have a few here too:Enable/Disable- When you’re Dispatch is ‘enabl...

Great news! You can create a Dispatch of a xAPI course. Here's how you can make it happen:   1. From your "Library" page, select the xAPI course/s you want to create Dispatches for (yes, you can select more ...

 QuestionWhy can't I edit a Dispatch Destination?AnswerYou are not able to edit a Dispatch Destination if registrations have been created as this would break the connection between SCORM Cloud and the launch...

Question Can I use a SCORM 2004 course in my SCORM 1.2 conformant LMS? Answer Yes, if you are using Dispatch! Using Dispatch makes it easy to  play content through a SCORM 2004 player and still record the re...

Question I’m trying to dispatch a set of video tutorials. Is there a bulk dispatch option in SCORM Cloud? Answer Yes! Just follow these steps and you’ll be creating bulk dispatches in no time. 1. Go to your...

In SCORM Dispatch, when you want to start allowing a new LMS to access your content, you'll need to send them a dispatch package (or what often call a skeleton package) which points to the content hosted in ...

Some of you know a little of what SCORM Dispatch does, but we're guessing that most of you don't know all of the cool things that it can do.We've put together a new section of our site to let you know about ...

We’ve got some big news! We’ve added some new functionality to the way we handle  Dispatches, which we are calling Dispatch instancing.Why would you use Dispatch instancing, you ask? Let’s say you have learn...

When it comes to Dispatch reporting, you have a few options.  It mainly depends on the level of information you’re looking for. Option 1 - Navigate to the Dispatch tab -> Reports.  This page will have the to...

You’ll now see Dispatch tags you created in Reportage.  You have the ability to filter them via the “All Registrations” - “Select Groups” drop down and run reports based on them. Additionally, these tags wi...

Is the Dispatch closed, disabled or expired? You can check this via the Dispatch tab. Has the course attached to the Dispatch been deleted? Are you on a Trial account or has the account been downgraded to T...

Question: My Dispatch reporting is showing incorrect Learner Names. First Name = Learner Last Name = Unknown Why is that?   Answer: This normally means the launching LMS isn't providing the Learner Name. To ...

Using SCORM Dispatch, you can turn access to your content on and off.  You can either create a Dispatch package for each licensee of your content or for each set of users that you’d like to grant/deny access...

Expirable Dispatch packages have long been a feature request in SCORM Cloud.  Guess what?! They're finally here. Dispatch will function similarly.  You'll navigate to the Dispatch package and click "edit".  ...

Dispatch allows you to host your content within SCORM Cloud and deliver them to any LMS. That’s not all you can do with Dispatch. To see what all Dispatch can do, click here.               Creating a Dispatc...

Introduction With the latest update of SCORM Cloud, we introduced a new way of distributing a Dispatch: as an LTI 1.3 Tool! Previously, SCORM Cloud only supported BLTI, which was an early predecessor of LTI ...

Dispatch Duplicate and Extra Registrations A problem that affects a small percent of our Dispatch users is the creation of extra or duplicate registrations when a learner launches a Dispatch course. Our supp...

We’ve got some big news! We’ve added some new functionality to the way we handle Dispatches, which we are calling Dispatch instancing.Why would you use Dispatch instancing, you ask? Let’s say you have learne...

Good news! With Dispatch you now have complete control over how many people access your courses.  And because we’re big fans of giving you options, you have a few here too:Enable/Disable- When you’re Dispatc...

Question How do I use PENS with SCORM Cloud? I want to have one-click publishing into my LMS.   Answer With the addition of PENS delivery to SCORM Cloud, you can now deliver a Dispatch directly to an LMS wit...

We usually aren’t too picky when it comes to what you need to have in order to use SCORM Cloud. In fact, all we really require of you is an internet connection. When it comes to using Dispatch, there are a c...

Due to the recent requirements of GDPR, we have enabled a new feature in SCORM Cloud. You can now choose to make all user names and IDs obfuscated in the database and in all reports with a one-way hash. This...

Recently, we had a launch issue with a Dispatch package when using the Absorb LMS. This was fixed by changing the launch behavior in Absorb. There are two launch setting options: iFrame New Window Absorb n...

  When a Dispatch package is launched, it's going to ask the launching LMS for a couple of pieces of information...two of which are LearnerID and Learner Name. If the client LMS doesn't send anything, you'l...

A recent question from a support ticket: "Is it possible that since we use a launcher window oursleves - can this be embedded into the dispatch too? i.e. save an extra window open."    And below, my answer t...

Question How do I update my Dispatch packages? I have one Dispatch package that goes to 6 different LMSs, do I need to update them one at a time??? Answer Good News! You can make changes to your course and t...

Introduction Before you dive in, here are a couple of assumptions: You’ve already created a dispatch either via the API or the SCORM Cloud user interface. You will need a dispatchID to connect to Canvas.  Y...