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Requirements to successfully deploy your Dispatch file from a Client LMS

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We usually aren’t too picky when it comes to what you need to have in order to use SCORM Cloud. In fact, all we really require of you is an internet connection. When it comes to using Dispatch ,there are a couple of things we would like to make sure you have (or at least are aware of) to optimize your environment.

First things first. On the LMS side of things, they will need:

  1. Full support for adding, launching and tracking of SCORM conformant courses (SCORM 1.2)

For the end user:

  1. Internet connection
  2. Modern browser

You may also need to adjust your browser settings:

  1. Allow pop-up windows
  2. Depending on the end-user's browser and/or computer security settings, the end-user may have to add cloud.scorm.com as a trusted site in the browser
  3. If the deployed LMS launches courses in an iframe, third-party cookies must be enabled in the end-user's browser
  4. 800 x 600 minimum screen resolution but we like  1024 x 600 or 1024 x 768 better :)
  5. In some scenarios, the client network may have to whitelist cloud.scorm.com

Your due diligence:

Below is a recommended Dispatch testing script.

  1. Create a test Dispatch for the client to upload into their LMS.
  2. Have them launch the course
  3. Go through a few slides and exit the course
  4. Re-launch the course and complete it. This will help identify any issues prior to the client assigning the courses to their users.
  5. On your end, you can check reporting to confirm whether or not the launching LMS is causing duplicate registrations to generate. This is a corner case but nonetheless something you should be on the look out for. Details on how to fix this issue here.
  6. Test in all browser the learners may use.
If you have any questions, please email us at support@rusticisoftware.com
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Comments

  • Avatar
    Bonnie B Thurber

    Hello!

    This is the handout lots of our users need to see.

    Thank you for writing it so I don't need to :)Bonnie Thurber

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