Library/ Managing Content

This section offers guidance on organizing, updating, and distributing your eLearning courses.

  • Accessing Debug Logs in SCORM Cloud

    Understanding SCORM Cloud Debug Logs Debug logs provide detailed information about what happens behind the scenes when your course runs in SCORM Cloud. While you may not always need them, they are essential ...

  • Bulk importing courses

    QuestionI have 12 courses that I would like to upload to SCORM Cloud. Do I need to upload each course individually?AnswerOf course not! You can upload multiple courses to SCORM Cloud by zipping together all ...

  • Can I change the dimensions of the player window?

    Question: I’ve received comments that the course doesn’t entirely fit in the pop-up window that automatically appears when users launch a course, and the screen has to be enlarged in order to see everything....

  • Can I create my own custom Course Id?

    You sure can! We know that uploading your courses to SCORM Cloud is much easier than writing calls to our API. So we’ve made it easier for you to upload your courses and specify a Course Id, right from SCORM...

  • Can I move a course from App to App?

    Question: Is there any way to move the course that is in the default "SCORM Cloud" App to another App?   Answer: Unfortunately not. You'll need to re-import the course into the correct application.   If you ...

  • Can I share content across Realms?

    Can I share content across Realms?  Currently, there isn't a way to pass a course from realm to realm. There is, however, an "Export Course" option at the bottom right of the course home page. Check out the ...

  • Changing Course Properties in SCORM Cloud

    You may have seen Course Properties hanging around beneath your Sandbox but not known what they do or what to do with them. Course Properties allow you to direct how SCORM Cloud will play your SCORM package....

  • Changing Course Title Options

    We’ve received a few questions recently regarding changing a course title name within the cloud.  There are some authoring tools that generate generalized course names (i.e. E-Learning Course) which causes c...

  • Cookieless Content Authorization in SCORM Cloud (Content Vault)

    BackgroundCurrently, SCORM Cloud uses cookies to determine if a learner is authorized to view course content. The way this works is that when a learner launches a course, SCORM Cloud sets the authorization c...

  • Course Registrations

    We just rolled out a new section to the course page in SCORM Cloud titled "Registrations for this Course". This is a searchable snapshot of all registrations generated against a course.  You can search by Le...

  • Course Updates Not Reflected

    In SCORM Cloud, we offer the option to overwrite existing course assets, as a way to help the upload-test-edit cycle that might be common in testing courses on our SCORM Cloud website. However, sometimes we ...

  • Creating a new version of your course via FTP

    I’m sure you all know that you can upload large courses into SCORM Cloud using FTP or FTPS. If you took the time to get your course into SCORM Cloud, we want you to be able to easily create a new version of ...

  • Deciphering Debug Logs

    You have created a debug log....Great!...Now what does it all mean? You should see a series of getValue calls - getting data back from the LMS that was previously stored and setValue calls - the course setti...

  • Delete Applications

    You now have the ability to delete applications if you no longer use them. Prerequisite: You'll need to delete all courses in the application. You can learn more on how to enable course deletion here. 1 - Se...

  • Error Importing a course to SCORM Cloud

    Question I just signed up for the trial version of the SCORM Cloud. When importing a course, I got an error:"course import failed, error was: failed to extract zip file".Is there a file size limit for import...

  • Exporting a Course in SCORM Cloud

    To export a course, you'll need to: 1. Click on the Library tab   2. Click on the course name   3. Scroll down to the middle of page, in the course sandbox section, and click "Export" If you have any ques...

  • Finding your courseID

    Question How do I find the courseID for a course that I've uploaded to SCORM Cloud? Answer Finding your courseID for your course is simple enough. Your courseID lives in the URL for your course, so it's real...

  • How do I know if my course is a SCORM course?

    The easiest way to see if your course is a SCORM course is to unzip the zipped file containing the content. And yes, it has to be zipped. Once you have that open, look for a file titled imsmanifest.xml. If t...

  • Importing and Testing Content

    To be able to test your content, you must first import your content. Cloud doesn’t do anything until you have content.  You can add SCORM 1.2, 2004, AICC, xAPI, cmi5 content. Importing your content is easy, ...

  • Managing PENS and Versioning

    Question Does PENS support adding a new course version already in my SCORM Cloud account?    Answer Sure does. SCORM Cloud  supports versioning and handles it differently depending on the status of the cours...

  • Media File Support in SCORM Cloud

    As of July 20, 2020, you can import media files - MP4 videos, MP3 audio files, and PDF documents - into SCORM Cloud. These types of files are treated differently than other packages when importing, launching...

  • Parser Warning - "The file referenced by the href attribute could not be found."

    The file referenced by the href attribute could not be found!  What does this mean?! Have no fear!  This error usually pops up if you are updating or overwriting a course.  This is a normal parser warning m...

  • Parser Warnings

    SCORM defines a very strict, rigid format when it comes to what should be in a manifest and what it will accept. A manifest is like a technical table of content for the SCORM course. In most environments, an...

  • Reset Globals vs. Reset Progress

    Question In the cloud, there is a button labeled "Reset Globals" and another labeled "Reset Progress". Would you please explain what they do and how they are different from each other?   Answer Both of thos...

  • SCORM Cloud Content Protection

    Content assets are protected at the web server level using a browser cookie. This means even image files, or anything else that can be requested via URL is protected against access unless the user is accessi...

  • SCORM Cloud Course Tags

    In SCORM Cloud, we give you the option to add different tags.  One option is a course tag.  This can help organize your library via the search function located at the top of the library.   You can also use ...

  • SCORM Cloud Package Properties Editor Supported Languages

    Wondering what language files we support for the package properties editor in SCORM Cloud? You aren’t alone. We’ve had a few support tickets coming in lately wondering the same thing. The package properties ...

  • SCORM Cloud PENS import

    If your application supports PENS (Package and Exchange Notification System), you can use the following path to import courses into SCORM Cloud: * Target URL: https://cloud.scorm.com/ScormEngineInterface/PEN...

  • SCORM Cloud: Course Overwrite Feature

    What’s a super-tester, you ask? A super-tester is someone who uses SCORM Cloud primarily for the functionality of of testing courses. They need an environment to test their courses thoroughly and a way to ea...

  • SCORM Cloud: Versioning Feature

    Versioning is best used when you want to make an updates, such as fix a typo or add more information, to a “live” course that already has registrations associated with it.  You can also use versioning if you...