Deliver Content

This section provides comprehensive guidance on distributing and managing eLearning content.

  • "You Are Not Authenticated To Access This Content. Reason:{"Code":403,"Type":"Unknown","Message":"FORBIDDEN"}"

    In March of 2020, we rolled out a new "Cookie-less" Launch Authorization type, Content Vault. You can read more about that here.  There may be instances, where just changing the launch authorization isn't en...

  • Adding Subtitles and Closed Captioning to Video Courses in SCORM Cloud

    IntroSo you just uploaded a shiny new .mp4 media file into your SCORM Cloud library, but now you need to add subtitles for hearing impaired learners or closed captioning in another language for international...

  • Can I modify the login page on a public invite?

    Question: Can I modify the login page on a public invite? Answer: There is no customization available when using the SCORM Cloud web interface. However, we offer an API that allows you to tie all the import...

  • Can I send an invitation reminder?

    Question: Hi I have sent bulk email for course to users and I would like to follow up and remind those who have not completed their courses. Is this possible? Answer: We don't offer a way to send reminders t...

  • Can I send multiple course links in one email?

    Question: The issue we have is that they don't like to receive a separate email for each SCORM package. Is there any way to register someone once for multiple content items so that they receive only a single...

  • Creating Bulk Invitations

    Bulk invitations make it easy to send out an invitation to a large group of users. You can also use tags to help segment these users and send bulk invitations. For example, say you have 100 employees but the...

  • Custom CSS For Modern Player in SCORM Cloud

    If you are using a custom CSS for the legacy player, you will want to update the css for the modern player before switching over. 1 - Click the `Apps` tab 2 - Click the application you wish to use a custom ...

  • Expirable Invitations

    Expirable Invitations have long been a feature request in SCORM Cloud.  Guess what?! They're finally here.You can set the expiration date for a public or private invitation by navigating to the invitation an...

  • Getting Started: Invitations

    When you’re ready to share your courses with the world, you can create what we call an invitation. Fancy, right? An invitation is simply you inviting a learner to take your course. There are two different ty...

  • How can I tag learners when sending an invitation?

    Question: I am creating public and private invitation and adding a Learner Tag to them but when I go into the People tab after sending the invitation those people don't have the attributed Learner Tag. Pleas...

  • How to generate a public URL

    You worked hard to build your courses, now it’s time to share them with the world. Generating a public URL is the easiest way to share your content. It’s simple,  just a couple of quick steps. Upload a cou...

  • Introducing CDN Support for SCORM Cloud

    Introducing CDN Support On September 14, 2016, we began utilizing a Content Distribution Network (CDN), Amazon CloudFront, for SCORM Cloud. This offers drastic performance improvements for learners launching...

  • Invitations Tab

    As part of the new UI we rolled out on March 24, 2017, we created an 'Invitations' tab. This is where you can view a list of all the invitations created in a Realm as well as 'Create Invitations'. If you h...

  • Learners haven't received my invitation

    Question I’ve invited my learners to my course by sending an email invitation. I’m hearing from some learners that they did not receive the email invitation. What should they do? Answer: There could be coupl...

  • Learners receiving "Oops" Error when launching an Invitation

    Question All courses I load and then create an invite link get an error message after entering name/email. Answer If learners launch an invitation and receive an "Oops" error like the one below, there is a s...

  • Managing access to Invitations

    There are three ways to manage access to your invitations in SCORM Cloud depending on the type you're using. You can close your invitation to prevent new registrations, disable the invitation altogether, or ...

  • New Invitation Options!

    Recently, we added the option to send an invitation to all your learners or learners with an associated tag. Invite All The private invitation will be populated with all learners in your people list.   Inv...

  • Resending an Invitation

    Recently, we’ve received a few questions regarding resending invitations.  If you ever need to resend a private invitation, you have a few options: At the learner level 1) Select the learner via your People ...

  • Switching player type in SCORM Cloud

    We recently announced the roll out of our Modern player here. If you would like to change between Modern and Legacy you can do so via the Apps/API tab in SCORM Cloud. 1 - Click the Apps/API tab 2 - Select t...

  • The Modern Player in SCORM Cloud

    For some time now, SCORM cloud has offered a new SCORM player behind the scenes that allowed for customer launching content on mobile devices or that just wanted a cleaner more responsive look for their cour...