In March of 2020, we rolled out a new "Cookie-less" Launch Authorization type, Content Vault. You can read more about that here.
There may be instances, where just changing the launch authorization isn't enough. You may have clients run into an error citing:
"You Are Not Authenticated To Access This Content. Reason {"Code":403,"Type":"Unknown","Message":"FORBIDDEN"}"
This error can be alleviated by updating the optional LaunchAuthIpAddress setting
If using Dispatch (UI)
1. Click the Dispatch tab
2. Click Destinations
3. Click the Destination you wish to update
4. Click Edit
5. Uncheck "Enable IP address validation for this destination?"
If using Dispatch (API)
You'll set "LaunchAuthIpAddress": false in the `LaunchAuthOptions` in your setDestination API call.
You can also set this at the Application, Course, or Registration level if not using Dispatch. Details in our documentation here.
If creating registrations using the API
You'll set "LaunchAuthIpAddress": false in the `LaunchAuthOptions` in your BuildRegistrationLaunchLink API call.
You can also set this at the Application, Course, or Registration level if not using Dispatch. Details in our documentation here.
If you have any questions, you can send a message to support@rusticisoftware.com.