People

Question New user to the cloud. How do I remove a user from my realm?   Answer In order to archive a user in your realm, first navigate to your 'People' page. From that page, click directly on the name of th...

Bulk imports makes it easy to add people to your SCORM Cloud account- whether you need to add 10 users or thousands. It's easy....Start by clicking the “People” tab from your SCORM Cloud account.Then click “...

Question Is there a way for me to change a Person's email address once I've added them? Or do I have to simply Archive the User and start over again. I have had some people give me one email address, then c...

Follow these steps if you are trying to add a co-owner to your Realm or to change owners completely.  Original Owner Steps Log into your SCORM Cloud account here  Go to the "People" Section (from the left ...

Question I want to change the roles of some users on my SCORM Cloud account, how do I do this? Answer SCORM Cloud has three roles that grant different levels of access to your SCORM Cloud account. Users can ...

To unarchive a user,  1 - Click the "People" tab 2 - Click "View Archived People" 3 - Click "Restore Users" If you have any issues, please send a message to support@rusticisoftware.com.

You may run into a situation where you’ll need to reset progress for a learner.  Outlined below are three different ways to achieve this based on how you use SCORM Cloud.  Please note, once you reset progres...

Question Is it possible on your system for me to file each person I have sent the course to into a particular venue and town? Answer Ah, a good question.  We've generally tried to keep the mainline experienc...

You can think of a User (like you'd see on the People tab) as a shell to do things on the website. This allows you to give that User an elevated role (like Admin or Owner), and allows for some additional fea...