Follow

Can I prepay for a SCORM Cloud account?

Avatar

Tired of filing an expense report each month, or need to use a Purchase Order for your SCORM Cloud account? We do offer an option to pay for SCORM Cloud service in advance. Rather than charge a credit card each month, we simply deduct the charges from your pre-funded account. Funds can be added at any time and we'll send you an invoice for payment. Invoices can be paid by check, credit card or ACH transfer. Here are the instructions to get started:

  1. Log in to your account
  2. Select the "Account" option from the left menu
  3. Select the "Edit Account" option from the top menu
  4. Pick the plan size that you'd like

    prepay_1.png

  5. Under "Change Payment Method", enter the billing address (no credit card information needed). You will see "Want to prepay via invoice? Click Here". 

    prepay_2.png

  6. Here you can select an amount from the drop down or enter a custom amount to add to your account.  The minimum amount you can select is $900.
  7. Hit Send Invoice- and the invoice will be emailed to the account billing contact as well as the account owner, if the emails are different.

    prepay_3.png

  8. Lastly, re-select the plan size you want to get started and make sure and select Prepay Account under "Change Payment Method" - you're good to go!

    PREPAY4.png

    PREPAY5.png

Note- if you don't want to use the funds right away, no problem. Funds don't expire, so you can upgrade to the paid plan of your choice when you're ready.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

  • Avatar
    Ted Villella

    No. I have a free account but I want to upgrade. This should be simple and straight forward but it is NOT!!!!!
    I go to my account and all I can do is change my password, which don't want to do.

  • Avatar
    Ryan Donnelly

    Hi Ted - I just answered your tickets. To upgrade your account, navigate to the Account tab at the bottom left -> Edit Account -> Select your tier -> Enter the billing information and save.

  • Avatar
    Ewan Laing

    This is truly the most confusing way of setting up an annual payment I have ever seen. Why does it have to be so complicated? Ryan I have email you, I look forward to hearing back.

  • Avatar
    Ryan Donnelly

    Hi Ewan-

    I just replied to your email. My apologies that it's confusing. We'll have to look into ways to streamline this process.

    Thanks!
    Ryan

Powered by Zendesk