Follow

Unrecognized HTTP status returned from pre-launch configuration URL (404), the launch has been halted.

Avatar

Question

A Dispatch client of ours received the following error message when they launch a course:
"Unrecognized HTTP status returned from pre-launch configuration URL (404), the launch has been halted."

Screen_Shot_2021-07-29_at_10.34.34_AM.png

Answer

This normally means that something has broken the Dispatch connection. You can alleviate this error by re-downloading the existing Dispatch from SCORM Cloud and having the client can re-import it. 

 

If you have any questions please contact us at support@rusticisoftware.com

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk