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My videos won't load in the latest version of Safari (11.1.2)

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Question

I have a module that works fine when played locally in Safari, and works fine when played in Chrome. However, when played back through Safari (latest version=11.1.2), none of the videos load which causes the player to not work.

 

Answer

There's a few things you may have to do in Safari due to recent updates around autoplaying of content.

1 - Safari > Preferences > Websites > Allow Autoplay

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2 - Safari > Preferences > Privacy > Uncheck "Prevent Cross-Site Tracking"

Screen_Shot_2018-08-14_at_8.23.39_PM.png

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