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How long do you support Engine releases?

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While we recommend that you keep up with the current release of SCORM Engine for all of the latest features and improvements, we realize that’s not always possible. So, we put together this handy chart to illustrate how long and the type of support we offer for earlier versions of SCORM Engine.

 The short story? We support major version releases for 2 years from the release date. That means that we will backport bug fixes & security fixes during that 2 year period.

 For versions that are older than 2 years, we’re happy to help troubleshoot things with you. But if we can’t find a non code work around we’ll recommend that you upgrade to the current version of SCORM Engine that fixes the issue.

 

Engine Release

Release Date

Support End Date

2013.2

November 2013

November 2015

2013.1

April 2013

April 2015

2012.2

December 2012

December 2014

2012.1

August 2012

August 2014

2011.1 and earlier

Troubleshooting

 
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