Question
I have a course that is showing the "Success Status as "Failed", however, when I look at the log I see that the cmi.success_status is set to "unknown". Am I missing something?
Answer
OK, so there was some ambiguity in SCORM 2004 2nd-3rd Editions as to whether a cluster whose children all have an unknown status should rollup to failed or unknown. We implemented SCORM Cloud to rollup 'failed', but we also included a package property called 'Rollup Empty Set to Unknown' to handle those situations where you would rather have 'Unknown'. This package property is located in the 'Course Properties' section of SCORM Cloud.