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Adding Owners/Administrators to your account

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Question

I want to change the roles of some users on my SCORM Cloud account, how do I do this?

 

Answer

SCORM Cloud has three roles that grant different levels of access to your SCORM Cloud account. Users can either be Owners, Administrators or Learners.

An Owner has access to manage all aspects of the realm, including billing information, adding content, sending invitations, view results and manage all user roles.

Administrators
have limited rights to manage the realm. Administrators can send invitations, add content, view learner results, and manage Admin and Learner roles.

Learners
can only take the training that they have been invited to take and view their own training results.

Changing the roles of the users inside SCORM Cloud is easy. Start by logging in to your SCORM Cloud account and click the People tab.

  1. Click the user that will be undergoing the role change from ‘People in your Realm’. If they aren’t in your Realm already, click Add Person and enter their information. (They'll receive a notification that they've been added to the Realm). 

    change_role.png

  2. Under the Reportage Summary, click ‘Change’ next to the description of the current role your user holds.

    Screen_Shot_2017-03-26_at_8.35.39_PM.png

  3. Choose Learner, Administrator or Owner  from the dropdown menu and click ‘Save

        Screen_Shot_2017-03-26_at_8.35.52_PM.png

Please note if the Owner or Administrator doesn't already have a SCORM Cloud account, they'll need to use the "forgot password" option on the login page to create a password.  This can be changed by selecting "Your User Account" in the top right.

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